Return & Exchange

Return & Exchange

If an article delivered by us does not meet your expectations in any way, you are of course welcome to return the article to us with the free return slip enclosed with your parcel, stating the reason for return. 

Please fill in the lower part of the return slip and put it with the article(s) you wish to return. Please separate the upper part and stick it clearly visible on the outside of the package. 

You can return the package to Deutsche Post and any DHL Paketshop.

You can return unworn and undamaged items within 14 days of receipt. We will credit the purchase amount to your chosen payment method within 14 days after receipt of the return shipment. Further information about the right of withdrawal at Martha with Love can also be found in our General Terms and Conditions (AGB)

A direct exchange of a returned item is unfortunately not possible. As soon as the returned item has been received and checked by us, it will be credited by the method of payment you have chosen. At the same time or afterwards you can simply reorder the article. 

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